It’s a sad reality these days on the internet, but Spam is everywhere. For most people, it starts in your inbox and ends up a battle on your forums and comment systems on your websites.
We’re not immune from this at Rochen. We have also been trying and testing out various options for our own pre-sales forum. I think it is finally starting to help now though. However, let me try to explain a few things that may help you in your own fight against spam.
First, email. Many of our clients have good success using an email filtering system, such as the one Google offers. This system works by filtering and delivering the email to the normal location (your webserver) where you then access it as usual. Others have found using 3rd party email like Google Apps which allows you to have ‘gmail at your domain’, works for them. Lest I appear to be only plugging Google, there are other systems out there, but IMHO nothing quite as effective as Google’s spam filtering.
All our hosting accounts also come with free spam filtering by Spamassasin. This is yet another option in fighting spam in your Inbox. You have choices, find the one that suits you best, and I’m sure you will feel some satisfaction knowing you’ve helped to clean up your Inbox, and perhaps those of your fellow employees as well.
Second, website/comment spam. I think it goes without saying that *IF* you decide to utilize some kind of comment system on your website you NEED some bot/spam filtering. Some common 3rd party services I’ve used with good results are:
..there are others, but the bottom line is, you must consider things like this when implementing a website these days. On the Joomla! Community and Developer websites we make use of Akismet with excellent results. Manually filtering and approving comments on large sites like these is just not productive.
I have noticed there are many Extensions for Joomla! available to help in the website spam fight, be sure to check them out yourself the Joomla! Extensions site.
Isn’t it intersting how much resources are devoted to things that in the past were a non issue. A similar subject is antivirus, but seeing as I personally only use Mac/Linux that is less of a personal concern.
Well, I hope this information at least proves beneficial to someone. Until next time.
- Brad Baker
Brad Baker has been a member of the Rochen team since early 2003 and is a founding core-team member of the Joomla! Open Source Project. He also blogs here.
Thanks for your suggestions, they are really appreciated :)
Thank you Brad
I thing people than can to do also can try, install and configure into him server:
Spam Assassin and mod_defensible.
Some times, for example in Joomla! 1.5.6 and earliers, spammers can found bugs than lets him send spam mails and we can’t figth versus that “by CMS software”.
Of course, we can update and use the las Joomla! versión or the last extension version than solved “spam problem”; but, the “extra protection” from server configuration alwais is a good idea, when is posible.
Sorry for my english :( and thank you for your work :)
I used to get a lot of spam at my email addresses but ever since I moved my email to GoogleApps I get no spam, that is… at least I never see it. :)
As for comment spam, yes… I had to deal with that myself when I programmed a site. I rolled my own comment system and the first thing that I had to think about was comment spam. Ever since putting reCAPTCHA in place to protect the forms on the site I get no spam on the site.
It’s a paid service, but it frees you not only from spam, but also from the hassle to check periodically the Spam folder… SpamStopsHere.
They filter out spam messages at the smtp level before messages reach your inbox. They are very effective and false positives are just a remote possibility.
However you cannot miss legitimate emails that senders think they have correctly delivered to you because SpamStopsHere sends an SMTP level reject message when they block a message. As you cannot miss a legitimate message without the sender being instantly informed by a reject message you don’t also need a Spam folder to review periodically.
As it’s the only service of this kind I found my only fear using their service is what happens if they quit the market or double their prices?